Common Sounder Questions (FAQs)

How much does Sounder cost?

Nothing.  That’s right, until you hit 5,000+ streams per month, hosting on Sounder is completely free.  We also threw in our transcription services for free, too. That’s right, you can host all of your content and transcribe every episode without charge.Once you hit 5k streams/month, you’re ready to upgrade to Sounder Plus, which is now available for only $12.99/month, or $124.70 for an annual plan (a 20% discount off of monthly).  It has all the amazing features of Basic with a ton more, like Unlimited Podcasts, up to 4 Collaborators, Automatic Distribution to YouTube, and Customizable Sounder Player, just to name a few.  More information here: What is Sounder Plus?  

Does Sounder own my podcast and intellectual property?

No! Your content is 100% owned by you. We are here to help you grow your community and publish your best work.

Is my data safe with Sounder?

Data security is a top concern for the team. With Sounder, your password is encrypted and all data is stored using Amazon Web Services. When you delete anything on your Sounder account, it’s a hard delete—meaning we don’t save any information you don’t want on your account.

How does the RSS Feed work?

An RSS Feed is how your podcast gets shared with the world. It’s a file that automatically updates information. In our case, it updates your podcast and episodes. When you host your podcast on Sounder, you receive your own Sounder RSS Feed that you can use to share your podcast with popular podcast players (such as Apple, Spotify, Google, Stitcher, or TuneIn).  See the article Tips to Make Your Free Podcast RSS Feed Successful for more information. 

What size audio file can I upload?

Sounder accepts files up to 2GB in size. However, the bigger the file, the longer it takes to upload.  To keep the size down, consider exporting in .mp3 format (which Spotify requires anyway).  

How long does it take after I publish an episode before it shows up on Spotify and Apple?

Apple says it usually takes up to several hours before changes in your RSS Feed will appear, but it could take up to 24 hours.  Apple also implemented the "Refresh Feed" link in Apple Podcasts Connect,  if you want to try and update your feed faster.   Note: if you are changing artwork for an episode, make sure you change the file name and that it meets Apple's artwork requirements in order for the new artwork to display.  Spotify says that changes to the RSS feed are available "shortly" after you make them.  They also recommend changing the name of new artwork or audio files.

How do I add users to my account?

If you want to add additional users (which we call collaborators), to your account (organization), you need to be the Organization Owner or an Organization Admin.   Please see this document that explains how Organizations work and how you can add collaborators to work with you.

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